Find the MAC Address
Open system settings or device information and locate the MAC Address. Copy it accurately because activation is linked to the MAG device.
Add the Portal
- Send the MAC Address to EGYSAT support.
- Wait for the correct Portal URL after activation.
- Open Portal settings on the device.
- Name the portal and enter the URL exactly as supplied.
- Save and restart the Portal or device.
Do not guess the Portal URLUse only the URL supplied by support; it can differ by server or plan.
If the screen remains blank
Check the network, date and time, then restart the router and device. Send the MAG model and a photo of the screen if the issue continues.
Before a factory reset
Keep a copy of the MAC Address and Portal URL. A reset removes settings and requires them again.